Careers at Alpha

THE COMPANY

At Alpha Car Hire, we’re passionate about making road experiences easy and affordable through exceptional customer service and quality vehicles. As one of Australia’s leading independent car hire companies, we’re growing rapidly and looking for motivated people who take pride in their work to help keep our customers moving. 

ABOUT THE OPPORTUNITY 

We are seeking reliable and hardworking Vehicle Preparation Attendants (Car Detailers) to join our team at our Eagle Farm branch. These roles are permanent, full-time or part-time.

In this hands-on role, you will be responsible for ensuring our vehicles are thoroughly cleaned, presented to a high standard and ready for rental. This position is ideal for someone who takes pride in their work, has strong attention to detail and enjoys working in a fast-paced environment. 

QUALIFICATIONS & EXPERIENCE 

To be successful in this role, you will have:  

• Strong attention to detail and pride in your work  
• The ability to work efficiently in a fast-paced environment  
• Good communication and teamwork skills  
• A reliable and positive attitude  
• Basic knowledge of vehicle cleaning or maintenance techniques  
• A valid driver licence and safe driving record  
• The physical ability to lift and move items weighing up to approximately 23 kg  
• Flexibility to work across a rotating roster, including weekends  
• Previous experience in vehicle detailing, cleaning, automotive maintenance or a similar role is preferred but not essential. 

KEY RESPONSIBILITIES 

• Clean, wash, vacuum and detail vehicles in line with company standards 
• Prepare vehicles for customer collection 
• Inspect vehicles for damage, defects or maintenance concerns 
• Ensure vehicles are appropriately fuelled and fluids are topped up as required 
• Assist with the management and restocking of vehicle cleaning supplies 
• Maintain a clean, safe and organised work area 
• Support the branch team with other operational duties as required 

Please Note: This position description is not exhaustive, and you may be required to perform other reasonable duties to support branch operations. 

WHY ALPHA 

At Alpha, you’ll have the opportunity to make a genuine difference by ensuring every vehicle is prepared to a high standard and ready for our customers. You’ll work alongside a friendly and supportive team, with access to: 

• Competitive pay, including applicable overtime and penalty rates.  
• Hands-on training and ongoing support.  
• A collaborative workplace that genuinely values its people.  
• Opportunities for professional growth and career progression.  
• Employee Assistance Program (EAP).  
• Staff, friends and family discounts on car hire.  

If you’re reliable, hardworking and take pride in delivering high-quality work in a fast-paced environment, we’d love to hear from you. 

ABOUT Alpha CAR hire

At Alpha Car Hire, we are passionate about making road trips easy and affordable through exceptional customer service and quality vehicles. As one of Australia’s leading independent car hire companies, we are growing fast and need a hands-on, proactive and business-minded Second-in-Charge (2IC) to help steer our daily operations at our freshly renovated Eagle Farm branch.

DRIVE THE OPPORTUNITY

This is not a sit-behind-a-desk kind of job.

You will be on the floor supporting the Branch Manager, coordinating a busy fleet and empowering our team to deliver outstanding service every single day. If you are an emerging leader ready to step up, make quick operational decisions and genuinely impact branch performance, we want you on our team.

WHAT YOU’LL NEED UNDER THE HOOD

• Availability: As the branch operates seven days a week, flexibility with your working days is required to support the roster.
• Previous experience in fleet management, transport, logistics or car hire (highly preferred).
• Proven leadership or supervisory experience.
• Stellar organisational skills with the ability to juggle competing priorities.
• Excellent customer service and relationship-building skills.
• Strong attention to detail, problem-solving abilities and a proactive mindset.
• The confidence to make fast operational decisions in a high-paced environment.
• A current unrestricted driver’s licence.

STEERING DAY-TO-DAY OPERATIONS

• Supporting the Branch Manager with daily operations and critical decision-making.
• Stepping up to oversee the branch and keep things running smoothly in the Branch Manager’s absence.
• Coordinating the vehicle fleet to ensure vehicles are maintained, compliant and available.
• Managing vehicle scheduling, allocations and returns for everyone.
• Leading, mentoring and supporting branch staff to hit service and performance targets.
• Building strong customer relationships through professional, timely and friendly service
• Identifying fresh opportunities to improve efficiency, customer service and overall branch performance.
• Handling branch reporting, compliance and administration.

FUEL FOR YOUR CAREER

We know that great leaders need great support. At Alpha, you will find a collaborative workplace that genuinely values its people and offers real room to grow.

• $70,000 base salary + Super + performance bonuses (up to 15K OTE).
• A hands-on leadership role offering genuine career progression.
• Ongoing training and support from an experienced management team.
• Access to our Employee Assistance Program (EAP).
• Generous discounts on car hire for staff, friends and family.

READY TO TAKE THE KEYS?

If you thrive in a fast-paced environment and are ready to take the next big step in your career, we would love to hear from you. Apply today and let's get you on the road with Alpha Car Hire.